Are you ambitious and recently graduated with an MBO or HBO degree in ICT? Then we are looking for you! As an IT Support Specialist at Softpak in Ridderkerk, you’ll be working daily to keep the Softpak system running smoothly for over 300 clients. The system includes databases, clients, and schedulers, as well as optional components like app servers for web services, mobile apps, and web servers for portals or kiosk PCs. This is your opportunity to apply your knowledge and further develop yourself in the ICT field!

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IT Support Specialist | Lincks

What are your tasks?

As an IT Support Specialist, you will support Softpak’s clients. The system landscape at Softpak’s clients consists of core components such as databases, clients, and schedulers, often complemented by additional components like web services, mobile apps, and web servers for portals or kiosk PCs. Your responsibilities will include:

• Maintaining the systems and ensuring everything runs smoothly;
• Performing updates, where you temporarily bring the systems offline, execute the update, and then restart the various components;
• Supporting clients with incidents and ensuring problems are resolved quickly!

What do you bring?

Knowledge of ICT? You’ve got that covered! As an IT Support Specialist, you’re eager to keep learning while gaining hands-on experience. Clients will call you when they need help with the system, and you’ll know exactly what to do, keeping things clear and organized for both yourself and the client. Moreover, you have plenty of ambitions, and your new employer will give you all the space to realize them. Additionally, you bring the following qualities:

• A completed MBO or HBO degree in IT;
• At least 1 year of experience in a similar role;
• Do you already have experience with Windows Servers, Linux, TeamViewer, Cisco, Citrix, Jira, or TOPdesk? That’s a great plus!

What do we offer?

As a future IT Support Specialist at Softpak in Ridderkerk, you can count on a varied and independent role. In addition, we offer you:

• A competitive gross monthly salary starting at €2400, depending on your knowledge and experience;
• 26 vacation days;
• Excellent additional benefits, including a solid pension plan and travel expense reimbursement;
• Collective health insurance;
• The opportunity to apply your knowledge in practice, with plenty of room to further expand your ICT expertise;
• A friendly work environment with fun team outings.

Organization and department description

Softpak is an innovative software company, active in the logistics sector and based in Ridderkerk. They develop standard logistics software and implement it at port-related companies. We really work together as a team and together with your 43 colleagues you support customers located in the larger ports in Europe, with Rotterdam and Antwerp being the most common locations. Projects also occasionally take place outside Europe, for example a logistics player based in the port of Dubai.

It is a great company with an informal atmosphere and short hierarchical lines, which is characterized by customer loyalty. They are constantly working to improve and renew the software packages to give customers an advantage over the competition.

As an IT Support Specialist at Softpak, you will work 40 hours per week in Ridderkerk. Together with the Softpak ICT team, you’ll be involved in delivering the Softpak system to over 300 clients, ensuring it stays up and running. Pretty cool, right? This role offers you ample opportunity to learn and grow within IT!

With Lincks Personal Recruitment, we can exclusively take care of the recruitment & selection process for Softpak for this vacancy. Want to know more about who we are? Check out www.lincks.nl!

Interested? Get in touch with Dyonne de Graaf, +31614206825, dyonne@lincks.nl